Raving Fans : A Revolutionary Approach to Customer Service Ken Blanchard 1993
Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard is a hardcover book published in 1993 by Morrow. It focuses on personal and professional development, as well as management, with the goal of providing a new approach to customer service. Written in English, this book offers readers insights on how to create dedicated fans out of customers through a unique and effective customer service strategy. Ken Blanchard's expertise and insights make this book a valuable resource for anyone looking to improve their customer service techniques. Excellent condition.